9/6     I filed a small claims, and upon receiving the small claims, the
        asshole^H^H^H^H^H^H^HDefendant decided to give me a full refund
        today. However my court date is next Monday. How do I cancel my
        small claims? Thanks.
        \_ Make sure the check/payment clears. If there is doubt, call the
           court and ask to have your case postponed (reason: possible
           settlement). If it does clear and everything is okay, call the
           court and let them know you settled out of court.
           \- if you have incurred significant extra costs, you can
              ask for those too. if you have done all your prep and you
              can get him on the phone, you might say "you need to pay me
              $X extra in costs otherwise see you on monday" ... if he doesnt
              show up you should get a judgment against him. at his point
              detail matters ... is it a business or somebody judgment proof,
              are we talking $20 or $500 etc.
        \_ Hello, I'm the op. If you want more info, here:
           http://csua.com/?entry=33294 2004-09-02
           http://csua.com/?entry=39006 2005-08-04
           I wrote several letters and even complained on BBB but nothing
           worked. The manager was a dick, and kept saying "refund denied."
           Then when I filed for Small Claims they did a 180. They had some
           other guy giving me a lengthy apology apologizing. They gave me
           a full refund with 2 free nights at Holiday Inn Express. I learned
           my lesson: talking and complaining is a waste of time. Just sue
           the SOB.
           \_ Two letters and two phone calls should be the base. I find SCC
              better as a last resort. Postpone your court date, make sure
              the check clears, then call the court up to say they settled.
              Congrats. Victory is yours!
           \- i dont think your "lesson" is correct for two reasons:
              1. i think many many cases can be resolved by a complaint
                 letter. you might have to make some compromises but it
                 will take a lot less of your time and you can "move on"
                 without it hanging over your head. in fact there is some
                 chance if it is a company that has long/repeat customer
                 relationships, they will throw yo a bone. obviously you have
                 to normally keep sane and cant ask for the person who pissed
                 you off to be asked to lick your ball or somesuch.
              2. if it goes to court, IT WILL LOOK BAD if you didnt attempt
                 to settle. a big part of the court system are practical
                 issues designed to bring trials to an end and a specific
                 conclusion and not to end up in jardyce v. jarndyce land.
               3. certainly a case against a sole proprietor who is being
                  unreasoanble and who has already lost your business is a
                  different matter than a large corporation where there is
                  an appeal chain.
                  \- BTW, i suspect what is useless is the BBB
                     \_ The BBB has gotten me action in three cases
                        where complaint letters did not. -ausman