valleywag.com/362868/googlers-vent-working-here-sucks-too
A tipster writes: "The management within Google, especially AdWords and AdSense (the money making machines of the entire company ... engineering gets the glory but advertising brings in the big bucks) are completely disorganized and chaotic (in a BAD way- because Google sometimes tries to spin the whole 'chaotic' thing in a good way)."
engineering gets the glory but advertising brings in the big bucks) are completely disorganized and chaotic (in a BAD way- because Google sometimes tries to spin the whole 'chaotic' thing in a good way). I'm surprised that you guys don't shed more light on this, but AdWorders only make $45,000 base plus meager bonuses that are only a few hundred per quarter. It's the worst department because everyone hates their job "Hello, this is AdWords, how may I help you?" The dreaded phone shift, chat shifts, answering emails is the core job. They don't tell you that when recruiting and hiring kids from elite universities. Managers that started as entry level and 'made it' to manager level are extremely paranoid and neurotic because they only have measly community college bachelor degrees and feel threatened (and rightfully so) by the new hire managers that are straight out of Harvard, Northwestern, INSEAD & Stanford MBA Programs. Yet they can't get the boot because they're well-connected and the people who suffer from their poor management are lower on the totem pole and could never risk the backlash that would undoubtedly result. I know of one manager who everyone hated, yet nothing ever happened to her. Instead, her direct reports just prayed that they'd get to switch managers within the quarter. I know of at least 6 different employees who cried every single day that she was their manager. And other bad managers include Heather Huffman and Stacy Brown-Philpot. It really is a crazy system because everyone is cut throat and if you happen to land a good project or get an opportunity (to work on a coveted project or work from a remote international office) people really try to bring you down. I just keep hearing horror stories from my Adwords buddies). Update: It seems Tracy Lee-Blumberg doesn't have many fans.
summary: I am an assistant manager at Google and I'm horrible at my job. I'm a micromanager, I don't take criticism well (but I LOVE giving it out), and I am very manipulative and deceptive. If I don't like you, you are screwed I've been a super bitch lately and it's not just because I'm pregnant. I know people and if you make me upset I will destroy you. if anyone out there has a job for me, I'd appreciate it.
The easy money has been done, all you will get by joining now is a tiny paycheck and millionaire cubemates because they were at the right place at the right time 5 years ago.
Adsense/Adwords account associates are just clueless kids from 'elite' universities such as CSU Northridge with lib arts degrees. Answer phones for 4 hours, reply emails for 4 hours, and then they go home. Well, hey, your job can easily be replaced by macaque monkeys but the only reason not to is because Google has a modicum of respect for scamming its customers by using native English speakers. You're working as CSR agent for Google in a non-sweatshop like atmosphere with all the perks of an engineer and more money than you're suppose to earn.
Alaska Miller: except that google doesn't pay better than what those people could be making other places. I knew at least 5 kids who applied for that as their "safety job" in case they couldn't get a decent one.
And just what does an "e-lite" school entitle you to do? When graduated from an "e-lite" school, I was just some snot nosed little brat that just got out of grad school with no experience and less common sense! I give them the most menial job to start, as was done to me. If they suck it up and do a great job, they've earned my respect and better things.
cowsandmilk: i can't recall glorified CSRs making more than 25-30k in the valley. last i recall my cafeteria wasn't free, my latters weren't free, i didn't get a christmas tree with free ipods underneath for anyone to take and i didn't get a free all inclusive trip to disneyland. yeah sweating it out in an air conditioned office building off google campus in mtn view answering phones for 45k sure sounds tough.
the school someone comes from doesn't make them smarter or better. First of all, you may not know how they got into the school in the first place. It shouldn't and won't matter where they get their degree from. Grade inflation makes people coming out of certain schools look like geniuses. So those who came from the "vanguard" landing 45k and who are complaining are fools.
These whiney kids need to learn that if you want to fuck with the eagles, you gotta learn to fly. Everyone gets shit on the first few years at a big company. If you are jealous of the well-connected, then get social, connect yourself.
Google doesn't tell you when you're going through their intense and selective recruiting process that your job is going to be crap. Google managers like Paul Carff *specifically* make plans to dress up the job descriptions of what are essentially CSR positions, to lure top talent from top universities. Where they do mention CSR-type work, it's often called a "minor" or "infrequent" part of the job. And regardless of the position, if you're accepting something on the order of 001 percent of applicants like Google is, and you're asking the kinds of quantitative+creative interview questions for which they're known, you are GOING to get a lot of intelligent, highly talented people. Lying to these people and putting them in dead-end positions is a recipe for disaster, which is why Google Support has such incredibly quick turnover. You have to realize that high-caliber recent college grads are probably friends with lots of other high-caliber recent college grads. This means that, when they get lured across the country to the Bay and end up in a crappy CSR job they didn't sign up for, while their friends get much more appropriate roles in companies like Bain, Salesforce, and McKinsey, they aren't happy about it -- and they shouldn't be.
of Maryland and San Jose State are considered "prestige" schools at Google because that's where Sergey and Omid went, respectively. Imagine going to real school and then having to work for someone who went to SJSU....
Most companies lie about themselves in every way possible to sucker people to join a sinking ship, or a job where it sucks. At some point, what goes around comes around, and even Google will have trouble finding people eventually. I'm sure anyone who's been in SV long enough has been through at least one job that shall we say "wasn't as advertised". If you're that unhappy, then leave and find something else. They wanted to work at Google because it's perceived as a hot and trendy place to work.
tengallonhero: Yeah that is kind of lame, I'm pretty sure you didn't want to answer phones all day. Sides a startup is way better anyway, cause its a smaller nit group and you make much more in general.
because one of the persons he listed doesn't even work on Adsense or Adwords - never has. The ones that I have lost have gone to grad school or moved for family reasons. Looks like this person just found some directory somewhere and pulled names...
Kounji: 45K won't even get you a decent apartment in that shit hole Mountain View. Good luck living in swankier Palo Alto and don't even bother driving through Atherton.
because one of the persons he listed doesn't even work on Adsense or Adwords - never has." DSS is under OSO, which the latter "O" of which is the big bad support wing. The person I mentioned does in fact directly oversee and recruit support staff. I didn't mention what software is being supported, because that staff supports other tools, some of which are internal tools that may be confidential. In fact, the offenses committed by the person I mentioned and by his division of the company are in many ways *more* extreme than those referred to in the Valleywag article, because they not only dupe top talent into working in CSR roles, they dupe top *engineering* talent into working in CSR rol...
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