3/3 Do you expect your immediate manager to support you/your department
even if it's to the detriment of the company? As a manager, should
you support your department/staff even when it's to the detriment
of the company? If your manager doesn't stand up for you then who
will? On the other hand, being a good manager means doing what's
best for the company. I'm just curious what others think. Imagine,
for instance, that a department is asked to layoff 50% of its
employees and outsource that work to India to save the company money.
As the manager, do you fight for your employees or not? As an
employee, what do you expect your manager to do?
\_ IMO: There is no such thing as "the company" for non-trivial sized
companies. There is me, my subordinates, my immediate superior in
my group and that's it. The sales and marketing team sure as hell
isn't going to take a hit so you can get a raise or hire more
engineers so you don't have to work 16 hour days. Your manager
should fight like a rabid grizzly to save his team. If he isn't
there for his staff he isn't doing anything. If there were rumored
layoffs coming and I got the slightest hint my manager was going to
do anything but fight his ass off for us, I'd immediately post my
resume to get a jump on things, so should you. There is no such
thing as "the company" to which anyone owes any loyalty. There is
the CEO who is going to get a multi hundred million dollar kiss off
for killing the company, the rest of the execs who will get around
50-100 million, the lower level execs who might get 2-5 million and
everyone else who is getting the shaft when shit hits the fan.
\_ So you expect your manager to fight for his subordinates
even when the "right" thing to do is clearly accept the
recommendation from upper management? What if it's something
like relocation and not a layoff? Or what if it concerns
salaries/benefits? I mean, I think there is some point where
fighting the good fight works against the manager's career,
or where the employees can clearly see that a decision is
a good one even if it hurts them, no? The question is whether a
manager should protect his employees against better judgement
and whether employees expect him to.
\_ I don't expect him to fall on his sword. I do expect him to
put up a good fight or if his group is clearly doomed to have
the balls to let them know enough in advance to find another
job before the axe drops. If the group goes, but the manager
is staying, that's BS. Relocations: some people actually
would want one. They aren't necessarily a bad thing if the
company is covering the costs and some extra for hassle.
Salary/benefits: don't touch my salary/benefits. I accepted
a certain offer. The number of cases where staff taking a
cut at a tech-oriented company has saved the company is so
slim that I can't actually recall any but I'll grant there
are probably some. When staff takes a cut, execs never do.
You refer a few times to various people's better judgement
and what is "right". As determined by who? A corporation is
nothing but a large pile of negotiated agreements between the
managers, staff, execs, vendors, buyers, and a ton of other
people to agree to perform a set of distinct tasks which will
provide some service or product. The key phrase here is
"distinct tasks". I was hired to perform some set of tasks
in exchange for compensation for my time, skills, etc. If I
don't get that compensation then why would I perform the
tasks? The manager is hired to keep his group as a whole
coordinated performing some larger tasks as part of the
greater whole. If he lets his group get destroyed why does
he still have a job? As far as the general theme of 'greater
wisdom coming from on-high': no such animal. They're just
people. Some of them might actually know what they're doing
and be able to perform their duties better than you could but
most are just there because they went to the right schools,
were raised in the right families or kissed the right asses
for long enough.
\_ You are thinking too hard. Imagine, say, you are the
manager of the telegraph portion of Western Union.
manager of the telegraph portion of the Soviet Union.
Management tells you they are going to stop offering
that service (which really happened). You haven't had
much business, so you know it's a smart thing to do.
However, there are some old-time employees who were
hired for that particular task and can't transfer
somewhere else. You know they will be screwed. Do you
argue in favor of telegrams and their value to society
and the company or do you work with management to
eliminate the department? What about implementing some
sort of automation which will vastly shrink your
department by spending a lot of money on hardware instead
of employees (think auto manufacturers)? Do you fight
for your employees or implement the procedure that
saves costs? That's what I mean by "right". Sometimes
the right decision is obvious. You hire 12 people
anticipating lots of business. You have work enough
for 2. The right thing is to let 10 go. Do you tell
senior management that or do you hold onto your
fiefdom for not really your sake, but for the sake of
others? From a management perspective it seems obvious,
but I am curious what employees think their managers
should do "for them" as a "good manager".
\_ If you're my manager in a 12-person group with work
for two people, and I'm not one of your top two, let
me go. You're not doing me any favors by keeping me
on when I might be able to get a more interesting job
elsewhere, and you're harming your own interests as
well. The best thing you can do is look to transfer
your extra employees internally or, failing that,
arrange for them to get a good send-off (a comp package
would be nice) and offer to be a reference. -gm
\_ Post "acquisition", I was asked to try to keep my group together.
My take on the situation was that most of my group would be let
go after the transition period. I didn't make a scene, but I
left the company pretty quickly. But that's just me. I fully
expected the people I worked for to screw everyone in their path.
\_ Asked by who to keep the group together?
\_ "It depends". That can be a really tough call for even a good,
ethical, loyal and intelligent manager to make under many
circumstances. Helpful, huh? -John |