Berkeley CSUA MOTD:Entry 39903
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2024/11/23 [General] UID:1000 Activity:popular
11/23   

2005/9/28-29 [Computer/HW/Laptop, Computer/Companies/Apple] UID:39903 Activity:high
9/28    Just bought a 12" Powerbook, and it's very poorly manufactured (case
        parts not aligned, wobbles, etc.) and the vendor claims that Apple are
        hardasses about replacing screwed up hardware if it's otherwise
        working, and that they have no support.  I really like the laptop,
        but it's a bit disappointing that it's got such a badly assembled and
        warped case--can someone from Apple confirm that it's this
        difficult?  -John
        \_ That's really too bad. Most of the PowerBooks I've played with
           were pretty well built. But like any manufacturing process,
           there's always a percentage of fallout where the product isn't
           manufactured to the tolerances set for whatever reason. It's
           like the theory for car manufacturing. You never want to buy
           a car that was built on a Friday or at the end of the work
           day because that's when workers are thinking about other things.
           \_ the only support problems I've had with apple products where
              when I tried to deal with third party types (like
              http://macconnection.com) instead of apple itself.  -meyers
           \_ Can I control that?  How do I find out if a car is build on a
              Friday?
              \_ Mondays are bad too. Workers are just getting over their
                 break. I'd say Wednesday is optimal.
              \_ Dealers have this information.  Just ask for it.  They
                 know the exact date on when the car was built.
           \_ Friday car quality myth today
              http://user.classifiedguys.com/sto/st120504.htm
        \_ Not from Apple, but this doesn't match my personal consumer
           experience with Apple. Call Apple support for confirmation.
        \_ did you buy a decked out version or a middle-of-the-road version?
           in my limited experience, companies like to save their nicely built
           batch for the expensive ones with three years warranty, and their
           batch for the expensive bundles with 3-years warranty, and their
           crappy batches (a bad pixel there, things don't fit quite right)
           for the budget brands with 1-year warranty.  Same model notebook.
           for the budget bundle with 1-year warranty.  Same model notebook.
           i've seen this for fujitsu S series (made in Osaka) and
           thinkpad T42.
           thinkpad T42 (China).
        \_ Did you get AppleCare?
           \- your apple is a lemon.
           \_ Yeah--3 year support, but I'm being told that they pawn off all
              support stuff to some outsourcer who "doesn't replace units."
              It's registered with Apple--I'm just wondering whether this is
              normal, or whether, if these guys are difficult about it, I can
              just somehow go to Apple directly and get it done.  I've just
              gone through support hell with IBM (never again, fuckers) and
              don't have the time or energy to constantly fight with laptop
              mfgrs. or their peons.  -John
              \_ iLemonade
              \_ Why not just give it a shot and report back to motd. I think
                 most of the Apple people on CSUA are engineers and dn't
                 know what's going on at ops and tech support (replacement
                 policy, etc.).
                 \- my powerbook has been back to apple like 5 times and
                    i think they have done a reasonable job of repairing.
                    the only think about by tibook i think is ass is the
                    powercharger and power charger connection ... the other
                    breakage was due to unusual stresses. oh i guess the latch
                    isnt that solid either.
                    \_ I think it's a warped body in this case.  -John
                       \_ I dropped my wife's iPod Mini. We had AppleCare.
                          They replaced it, no questions asked.
             \_ what kind of IBM support hell?  I just had the mainboard of
                my T41 replaced under warranty in a different country than
                where I bought it using drop off service at the counter in
                their office downtown.  kept the drive for myself, and they
                made no noises about the obvious corrosion of screws and
                other signs of harsh operation!
                \_ Treated like shit by their incompetent call center, not
                   allowed to park at service center where I went on my own
                   accord after being ignored by call center, told that it
                   would cost me ca. $1k to replace a MoBo on an X31 ca. 5
                   months out of warranty (which fried when I closed the lid),
                   lied to about the initial date of warranty, told that to
                   get a _cost estimate_ for the repair would cost me ca. $160,
                   had some smarmy customer service woman call me in response
                   to my utterly amazed complaint and have the chutzpah to
                   me to a 5% rebate deal they were having on their current
                   suggest a 5% rebate deal they were having on their current
                   models ("it has an airbag!")  Told by the guy who runs IT at
                   my gf's company (which has a massive global contract with
                   IBM) that they've been treated worse.  -John
2024/11/23 [General] UID:1000 Activity:popular
11/23   

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user.classifiedguys.com/sto/st120504.htm
Dear Classified Guys, When my Dad gives advice I always have to wonder if this is a fact or if he is just pretending to know everything. His latest advice is telling m e that I should never buy a car on a Friday afternoon or a Monday mornin g I joked with him and said, "Why? I was going to buy a new car soon, but don't want to look like a fool when I ask the salesman what day the car was made. Does it really matter if a car was made on a Monday or Friday? Cash: Your Dad may be correct in thinking that many of us are slow on Mon days, especially until that first cup of coffee. Carry: I sometimes don't come alive until Wednesday if I don't get my cof fee. Cash: However, your Dad's theory of cars produced on a Monday morning or Friday afternoon is a longtime myth. Since the first production of the c ar, it was often thought that vehicles built on a Monday were ridden wit h defects. Supposedly, workers were recovering from a Monday morning han gover or something and made unnecessary mistakes. Carry: It was also thought that cars built on a Friday suffered the same fate because workers were in a hurry to get home for the weekend and too k shortcuts in their work. Cash: Even if the premise held any truth years ago, today's car manufactu ring is considerably different. Carry: Besides the fact that people drink a lot more coffee nowadays, muc h of a car's production is done by robotics. A car typically takes twent y or more hours to go through a manufacturing and assembly plant. It's v irtually impossible to get a car manufactured strictly on a Monday morni ng or a Friday afternoon. It's typically assembled over several shifts o f workers. Cash: Today's new cars have dramatically improved in quality. Auto manufa cturers invested millions of dollars in automation and modern manufactur ing equipment. The improvements guarantee better quality control of the cars rolling off the assembly line. Carry: Our advice is to choose a car based on its repair history, safety rating and personal choice and not worry about your Dad's advice. Cash: But if he still gives you a hard time, just tell him the car is ble ssed because it was built on Sunday after church. Diehard American Every Saturday morning my Dad and I get together to work on an old Chevy I acquired. That's when I hear him recite his same patr iotic speech of how we should only buy American cars. Last weekend while we were working on the Chevy, he again complained of f oreign cars and parts. I emerged from under the hood holding a part and said, "I found the union label, Dad. You may be surprised to learn tha t most of the auto manufacturers can produce a car off the assembly line in less than three days. Honda, GM, Ford and Daimler-Chrysler followed at 32 to 39 hours per vehicle. Decoding Your VIN The Vehicle Identification Number, often referred to as the "VIN", first appeared on cars in 1954, but didn't become standardized until 1981. Eac h of the 17 digits corresponds to the vehicle's production. The 1st, 2nd and 3rd digits identify the manufacturing country, the manufacturer and the vehicle type or manufacturing division, respectively. Numbers 4-8 d escribe the features such as body style, engine type, model or series. T he 9th digit is a check for VIN accuracy, 10th is the model year, and 11 th is the assembly plant. Numbers 12-17 identify the sequence of product ion as it rolled off the assembly line. Brothers Duane and Todd Holze share their tips on getting the best deals in classifieds -- and have some of the most amusing real-life stories yo u'll ever hear.
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