Berkeley CSUA MOTD:Entry 38277
Berkeley CSUA MOTD
 
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2025/07/09 [General] UID:1000 Activity:popular
7/9     

2005/6/23-25 [Computer/SW/Security, Computer/SW/Unix] UID:38277 Activity:low
6/23    I was not too smart to believe what I read on SBC Yahoo!'s web
        site (that after merging my Yahoo! ID with a SBC sub-account ID,
        I can reverse the merge by simply deleting the sub-account) and
        went ahead with the merge.  The merge did NOTHING as claimed--
        I did not get any extra storage nor any extra service.  So I
        wanted to reverse the process only to find out that I can only
        'suspend' an sub-account, but not delete.  I called customer
        service and was told it is impossible to delete an sub-account
        and hence impossible to undo the merge.  I have spoken to 5
        people including one manager and one level 2 support person.
        None was able to offer any help.  I tried suspending the
        sub-account, only to find out that I could no longer access my regular
        Yahoo! account.  Has anyone had to deal with this issue?  How
        was it resolved?  Are the 5 people I talked to not too bright
        or their web site is just lying?
        \_ I have evidence that Yahoo is controlled by Scientologists.
        \_ When this was first offered (2+ years ago), I distinctly remember
           reading that it was not reversible. It's possible that the 5 people
           you spoke with are still operating under that assumption. Print
           out the page with the relevant promise and direct support
           personnel to the url.
           \_ I did.  I pointed the support people to the URL that states
              the process is reversible.  All I get was a defensive
              comment, "I am telling you the truth!  It cannot be done!".
ERROR, url_link recursive (eces.Colorado.EDU/secure/mindterm2) 2025/07/09 [General] UID:1000 Activity:popular
7/9     

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