6/16 Alright I'm beginning to get sick and tired of eBay shit. Two weeks
ago I shipped a $100 dollar item with tracking, no insurance.
According to USPS tracking, it is delivered. However, today I got
an email asking me about the item, and asked whether I shipped it
or not. Is it MY responsibility to add insurance? Who is at fault?
\_ No. With most ebay things, including calculated postage,
insurance is optional. ie, the buyer needs to tell you and pay
for it. (It really depends on what your auction said, but I
assume you went with the defaults.) If you can show him the
tracking number, and that it says it was delivered, tough
cookies for him. Although I would say it a little bit
more nicely to him.
\_ Thanks. His claim is that he went on vacation and got a notice
from USPS to pick up a package. When he went to pick it up from
USPS, they said they don't have any package. I'm confused. -op
\_ Well, if that's true, the package may be on it's way back
to you. So, if it shows up on your doorstep, charge him
for shipping again and send it back. That's pretty
obviously his stupid fault.
\_ Generally the seller has to make the goods available
for the buyer to pick up.
If USPS left him a note and he failed to pick it up
w/in the time specified, you are off the hook b/c
you tried to make a valid delivery. You might be
able to keep all or part of the $100 for the trouble
and expense he caused you.
However, if USPS left him a note and he tried to
pick it up w/in the time specified and they told
him they don't have it, you are probably stuck b/c
you haven't made the goods available to the buyer.
If USPS can't find the thing, you will probably
be out the $100 (since you can't deliver) and you
can't make a claim against USPS b/c you didn't
have insurance.
\_ Did you get a copy of the signature? Some drivers will sign
it (usu illegibly) themselves and just leave the pkg there. |