6/2 Help. I purchased 2 RAM modules from eBay, and the listing says
"These units were pulled from a Compaq Proliant Server being
stripped for parts and are in excellent condition." At the same
time, it says "Item sold as is." When I got the RAM they have a
strong burnt smell, and just as I feared, they don't work on ANY
of my motherboards. I contacted the seller and he says sold
"AS IS." This guy is dishonest. I feel jipped. Can I actually do
something to remedy this, besides giving negative feedbacks? Does
dispute resolution actually work on eBay?
\- you can set up throw away accounts and mess with his future
auctions. --psb
\_ I thought about that but I don't have throw-away credit cards
required by eBay. Come on, isn't that kind of childish?
\- you can try googlebombing him then.
if you cancel a CC does ebay find out about it?
\_ oh, googlebombing, I'm sure the seller is SCARED!!! OOOO
\_ Skipping all the mumbo jumbo about legality and what not,
if it came from Proliant, I'd guess that they're registered
DIMMs. What kind of motherboards are you putting them into?
Most consumer boards don't support registered memory.
\- You can resort to credit card dispute resolution service.
that has worked for me 3-4 times. dunno how that will work
in this case [assuming you paid via paypal].
\_ Isn't that totally the point of AS IS? What you should look
for is a "DOA guarantee". "As Is" means "buyer beware".
\_ Unless the post said that they were working, it's your
fault. I always avoid "AS IS."
\_ Excellent condition would imply working. The seller
probably had no clue if they worked or not and didn't
want to test them out. The seller is just covering his
ass, he should refund you your money but he doesn't have
to since it was "as is".
\- i do agree that if you didnt even bother to ask
the seller "did you even try to verify it is working
or do you have no idea" the fault is yours.
a nice seller out to refund minus shipping maybe
but ethical and legal obligations diverge ...
\_ I honestly didn't see the as is claim. Looking back, it's
embedded in a very small print, "Seller's payment instructions
Please see item description Item sold as is." It's a run-on
sentence too. Argh, not happy about this.
\_ Based on what I remember from contracts (and a quick search
on lexis), "as is" effectively cuts off any liability the
seller may have had.
\- the large print giveth and the small print taketh away.
i doubt you have any legal recourse that makes sense to
pursue. it's a matter of cost-benefit now ... i.e. is a
bad review worth the money to the seller, how much time
do you want to spend on this being an asspain etc.
\_ Actually OP says that the "as is" clause was in the
small print which he didn't really see. This may
change things.
iirc, a statement that the ram is in "excellent
condition" could be viewed as an affirmative
representation of the quality. Even in used
goods, this can give rise to a limited warranty.
If OP had seen or should have seen the "as is"
statement then the warranty would be waived, but
if OP couldn't have seen or had no reason to see
the "as is" statement, then the warranty may not
be waived. Contracts wasn't my best subject so
I could be a bit off here.
I agree that it isn't worth bringing a case in
small claims ct over this, but OP might have a
valid claim.
\- as you know even if he gets a small claims judgement
he will never get the sheriff to go collect for him.
how much money are we talking about anyway? what is
LOCATION of seller etc.
\_ My location is CA, his location is WI. Cost is $40. I can spend
$30 on small claims+serve, plus $600 plane ticket. I don't mind
doing in on the basis of PRINCIPLE. That motherfucker needs
to learn a lesson. On the other hand, it may be just as
worthwhile to create eBay accounts, win, then give him bad
ratings. The second option looks very tempting so far. How do
I go about creating disposable eBay accounts? And will they
affect my existing accounts? -op
seller may have had. If you had asked him if the ram worked
and he had said yes, you might be able to rescind the sale.
Absent this, you can't really do much other than give him
negative feedback and maybe annoy him by calling him up
randomly and leaving irate messages on his voice mail.
i doubt you have any legal recourse. it's a matter of
cost-benefit now ... i.e. is a bad review worth the
money to the seller, how much time do you want to spend
on this being a pain in the ass etc.
\- you may wish to read Martin Amis: The Information
\_ The eBay way to handle this is to request a refund, and if denied
leave negative feedback to the effect that he knew he was selling
burnt-out goods. He will either leave a negative feedback on
you, or negoriate to get you to withdraw your feedback in
exchange for a partial refund. |