7/2     I used Travelocity to book a room with Holiday Inn (fine, I'm STUPID)
        but when I checked in the only rooms available were smoking rooms. I
        returned the keys and asked for a refund because of serious
        asthma, but the hotel would not give a refund because I didn't
        cancel it 24 hours in advance. In addition because Travelocity
        didn't ask me whether I wanted smoking or not, they said that
        they were not liable for giving me a room that I didn't like.
        How would this look in Small Claims given that the contract
        was pretty specific and the wording seems to be on the corporate
        side? Would the judge be sympathetic to me or tell me to fuck
        off because I violated the 24-hour clause in the contract? In
        addition, should I escalate it through the department of justice?
        Thanks.
        \_ You should do small claims.  They won't even fight it.
           \- hello assuming a reasonable credit card was involved
              you might be able to pursue it through them too.
        \_ i booked a hotel with travelocity also.  i wasn't aware of
           any option for choosing smoking/non-smoking room on their
           website.  i just called them over the phone and they told
           me it's an arragement i will make with the hotel on arrival.
           i am crossing my fingers now... :(
        \_ Orbitz or expedia tell you ahead of time, smoking or non
                \_ tried that, the CC company said its my fault for breaking
                   the contract
                   \_ did you file a written claim with CC company or just
                      call them up?  file a written claim which requires them
                      to reply in writing and then see where you stand.  if
                      they don't help you out cancel that CC.