www.pacbell.com/DSL_new/content/0,,46,00.html -> www02.sbc.com/DSL_new/content/0,,46,00.html
Order Status 10 Pricing 11 Experience DSL Internet 12 Internet Security Site Search search 13 Site Map 14 Ask a Question 15 Contact Us Get Email Updates Manage your subscription for news, tips and promotions. DSL availability in your area 19 Check Availability Order SBC Yahoo! DSL Use the links below to order online, or for residential orders call 1-800-609-7030; DSL 22 About Check Availability 23 About Ordering About Check Availability In order to qualify for SBC Yahoo! DSL available in your central office, you must be within approximately three miles of your central office, or live in a neighborhood where a DSL Gateway has been installed. Please note that the measurement from the central office or gateway to your location is the length of the telephone line facility, not street miles or air miles. You must also have a telephone line qualified to carry the DSL signal. Not all customers who meet these criteria will qualify for SBC Yahoo! For example, some telephone equipment, which are used as part of the telephone company infrastructure to provide better voice service, can interfere with the DSL signal. If your line has these conditions, it is not qualified to carry the DSL signal. Historically, approximately 60% - 65% of customers out of each central office will qualify for the service. DSL is available in your area, you may place an order and a service due date will be assigned. The last step - installation of the filters, modem, and software - can be performed by either our technicians at additional cost or by yourself with no additional cost with an SBC Yahoo! If you order installation by one of our technicians: First, SBC Internet Services (SBCIS)will install SBC Yahoo! DSL on your SBC telephone line running from the SBC Central Office or SBC DSL remote terminal to your home. If the Network Interface Device is easily accessible without your help, you will not need to be home for this step. On a subsequent visit, we'll install new in-house wiring and a new jack,if needed. We'll also install the Network Interface Card (if needed), modem or router, SBC Yahoo! Finally, we'll make sure you're up and running and answer any questions you may have. If you order the Self-installation kit: First, SBC Internet Services (SBCIS)will install SBC Yahoo! DSL on your SBC telephone line running from the SBC Central Office or SBC DSL remote terminal to your home. We will then ship the equipment and software directly to you; Once you receive the equipment, you'll install the plug-in filters at each phone jack, the DSL modem and the SBC Yahoo! Once these steps have been completed, you will need to register your SBC Yahoo! DSL will be activated on the date provided you during the SBC Yahoo! The self-installation option is less expensive and you don't have to wait for an appointment or a technician. Best of all, we provide you with all the instructions you need - and technical assistance is just a phone call away.
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