1/29    Anyone have exp. with Mercury Insurance (Auto and/or Home)? One of
        their agents just quoted me a really good price (below $650/yr) for
        my 1999 Jap. automobile. I have clean records and believe in wasting
        the least possib. amount of insurance, but want to make sure that in
        case I do need to claim something that they're good to their words. I
        also understand they're 2nd-rate insurance company, but would it matter
        much/ Thx in advance!
        \_ My family and I (mother, father, sister) have used Mercury for
           several years. They seemed to be a fine company and with good
           customer service. Additionally, I believe they are endoresed by
           AIS, which I think is fairly reputable.
           \_ Are they fair and reasonable claim-wise? If you have a choice
              between Mercury and 21st Century (assuming the latter is about
              $300-400 more expensive), which one would you go with? I know
              both companies are considered 2nd-rate as well -- orig. poster
              \_ Have you tried Traveler's?
              \_ I don't know anything about 21st Century... But I've never
                 had any problems with Mercury, so if they're cheaper and you
                 want to save money.....
              \_ I have both auto and home insurance with Mercury.  I
                 wasn't exactly happy with the claim process.  Service rep
                 was constantly slow at getting back to you.  According
                 to them, they were just too busy.  Could indicate a under
                 staffed situation.  However, once I can reach a claim
                 representive, the service was good.
        \_ Did you try Geico? I get the best rates and service from them,
           and they are definitely 1st rate.