4/6 Jabbar said the first item is the key to success for Sun and its
    value-added resellers. "Customer care is the killer app for
    the new millennium," he said.
    \_ If people are going to post random and possibly contextually deficient
       quotes, could you at least take the extra 3 seconds require to cut and
       paste the URL?
       \_ my point is that is statement by some big shot sun exec contains
                very little information.  Hence context (and the url) are
                         unimportant.  sorry to confyooooze you :)
                         \_ MY _GOD_, MAN!!!!!!  CORPORATE EXECUTIVES MAKE
                            STATEMENTS THAT CONTAIN VERY LITTLE
                            INFORMATION????!???  My faith in the system is
                            _SHAKEN_ . . . shaken to the core.  You'd better
                            hurry up and take your amazing discovery out to
                            the streets before you're shot to death by
                            agents of The Man.
                            \_ keep in mind the original poster posted without
                             comment.  Only when some nitwit replied did
                             he have to explain the obvious.
        \_ How come no one complained when someone misquoted Bill Gates's
           "640K is all you need."