Berkeley CSUA MOTD:Entry 13780
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2025/07/09 [General] UID:1000 Activity:popular
7/9     

1998/3/9-11 [Computer/SW/RevisionControl, Industry/Jobs] UID:13780 Activity:very high 72%like:13791
3/9     What is ISO 9002 certification and why does everyone brag about
        it?
                \_ ISO 9002 is yet another ISO 9000 quality standard.
                everybody brags about it because nobody knows exactly
                what it is.     -muchandr
        \ Most companies get it since ISO 9000 cert.  is required to
        sell software in europe.
        \_ ISO 9000 certification has to do with making sure all your
           processes are documented, and that each document has a revision
           history and an owner.  They come in and ask you how you
           accomplish your job, then ask you to show them the documentation
           that coincides with your explanation.  It's actually not just
           marketing hype, it's something that most organizations should
           be doing anyway, but don't.  -tom
           \_ given the way most (large, especially) companies deal
              with the requirements of ISO 9000, it *is* marketing
              hype.  They pay thousands of dollars once a year to
              make sure they pass the compliance test, rather than
              spending a few thousand to really make it part of
              their business.  That, and it's pretty meaningless
              for software development.
           \_ I actually did an ISO 9000 certification at a large company
              (GE), and you have no clue what you're talking about.  -tom
              \_ I was ISO 9000 deputy for my department for two years,
                 Tom, and I did (passed) two certs.  The above is at
                 least accurate for IBM Austin.  If GE bought into the
                 spirit of ISO, great, but "results are not typical"
                 (note what Scott Adams said about it), especially in
                 software development.  I do agree that the concept is
                 good in theory, though.  -tsang
                 \_ But you're arguing with Tom, so therefore you have no clue
                    what the fuck you're talking about, QED.  Because his
                    particular experience with the ISO 9000 process was
                    positive, _every other_ experience _every other_ person
                    has with ISO, _anywhere_, _has to be_ the same as his.
                 \_ Gee, the first person didn't provide any experience, and
                    didn't sign his name.  I think it's pretty clear that he
                    doesn't know what he's talking about.  tsang apparently
                    has a different experience, which is not the same as
                    having a different, unfounded opinion.  -tom
                    \_ first person was me, too... didn't think I'd have to
                       provide a resume just to provide a general opinion
                       (seen the ISO chapter in Dilbert Future?)  -tsang
2025/07/09 [General] UID:1000 Activity:popular
7/9     

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