3/9 What is ISO 9002 certification and why does everyone brag about
it?
\_ ISO 9002 is yet another ISO 9000 quality standard.
everybody brags about it because nobody knows exactly
what it is. -muchandr
\ Most companies get it since ISO 9000 cert. is required to
sell software in europe.
\_ ISO 9000 certification has to do with making sure all your
processes are documented, and that each document has a revision
history and an owner. They come in and ask you how you
accomplish your job, then ask you to show them the documentation
that coincides with your explanation. It's actually not just
marketing hype, it's something that most organizations should
be doing anyway, but don't. -tom
\_ given the way most (large, especially) companies deal
with the requirements of ISO 9000, it *is* marketing
hype. They pay thousands of dollars once a year to
make sure they pass the compliance test, rather than
spending a few thousand to really make it part of
their business. That, and it's pretty meaningless
for software development.
\_ I actually did an ISO 9000 certification at a large company
(GE), and you have no clue what you're talking about. -tom
\_ I was ISO 9000 deputy for my department for two years,
Tom, and I did (passed) two certs. The above is at
least accurate for IBM Austin. If GE bought into the
spirit of ISO, great, but "results are not typical"
(note what Scott Adams said about it), especially in
software development. I do agree that the concept is
good in theory, though. -tsang
\_ But you're arguing with Tom, so therefore you have no clue
what the fuck you're talking about, QED. Because his
particular experience with the ISO 9000 process was
positive, _every other_ experience _every other_ person
has with ISO, _anywhere_, _has to be_ the same as his.
\_ Gee, the first person didn't provide any experience, and
didn't sign his name. I think it's pretty clear that he
doesn't know what he's talking about. tsang apparently
has a different experience, which is not the same as
having a different, unfounded opinion. -tom
\_ first person was me, too... didn't think I'd have to
provide a resume just to provide a general opinion
(seen the ISO chapter in Dilbert Future?) -tsang |
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