1/8 My laptop display appears to be in trouble. After about 18 mos. use, it
all of a sudden looks like every other column has died. Anyone have
this trouble? It's a Compaq laptop with an ATI chipset. I doubt
there's anyone in town (I live north of Sacramento) who can fix it--so
any recommendations on a place that I can send it to for service?
\_ If you're unable to get it fixed, check ebay for laptop displays.
Last time I checked, there were hundreds for sale at pretty
low prices. -John
\_ If it's still under warranty, Compaq can probably tell you
the best "authorized service center" to send it to.
\_ It's definitely not under warrantee. And it's probably the
connection to the screen. It flickered like that when I was
tilting the screen. Also, hooking it up to a monitor shows the
graphics card is just fine.
\_ if you bought it with a credit card, check if your card offers
extended warranty. that'll usually give you an extra year.
\_ I bought it privately from someone else.
\_ A co-worker had a similar problem with a Dell Inspiron a
year ago (video developed horizontal or vertical garbage
suddenly after 1-2 years). He had on-site support, so
the tech guy fixed it, possibly by replacing the LCD half
of the notebook entirely.
\_ FYI, my co-worker yanked a part off her notebook. She called
Fujitsu tech support and they told her the nearest service center,
which promptly declared the problem "not covered under the warranty"
and charged her $13 for parts and $185 labor.
Coincidentally, another co-worker had a problem with his Toshiba.
It turned out it was the same place that did repairs, and they
determined it was a bad CPU fan, that it was covered under warranty
and they also told him he was using a 3 Amp AC adapter when
it should have been a 5 Amp and it was probably causing his
heat problems. This place is in Venice, CA -- Galaxy Computer
Center or something.
\_ buy a new laptop since they're cheap now. Or if Compaq is a
cool company, they offer parts, so you can fix it yourself.
I try to only deal with Toshiba and IBM and even then, only
with the higher-end business laptops -- better service/quality.
\_ Glad you're made of money, but I'm not. A laptop with the
features I need costs well over $1000.
\_Since the display is probably the single most expensivve
part of your laptop, you are going to need to bite the
bullet and shell out some cash
\_ Wow, glad you are made of money. I'd be happy
to even have a laptop, broken screen or not.
\_ It's still under warranty, right? Call Compaq. They'll
probably tell you what's the best "authorized service center"
to send it to. |