Berkeley CSUA MOTD:Entry 11724
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2025/04/04 [General] UID:1000 Activity:popular
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2004/1/9-10 [Computer/HW/Laptop] UID:11724 Activity:nil
1/8     My laptop display appears to be in trouble.  After about 18 mos. use, it
        all of a sudden looks like every other column has died.  Anyone have
        this trouble?  It's a Compaq laptop with an ATI chipset.  I doubt
        there's anyone in town (I live north of Sacramento) who can fix it--so
        any recommendations on a place that I can send it to for service?
        \_ If you're unable to get it fixed, check ebay for laptop displays.
           Last time I checked, there were hundreds for sale at pretty
           low prices.  -John
        \_ If it's still under warranty, Compaq can probably tell you
           the best "authorized service center" to send it to.
           \_ It's definitely not under warrantee.  And it's probably the
              connection to the screen.  It flickered like that when I was
              tilting the screen.  Also, hooking it up to a monitor shows the
              graphics card is just fine.
              \_ if you bought it with a credit card, check if your card offers
                 extended warranty. that'll usually give you an extra year.
                 \_ I bought it privately from someone else.
              \_ A co-worker had a similar problem with a Dell Inspiron a
                 year ago (video developed horizontal or vertical garbage
                 suddenly after 1-2 years).  He had on-site support, so
                 the tech guy fixed it, possibly by replacing the LCD half
                 of the notebook entirely.
        \_ FYI, my co-worker yanked a part off her notebook.  She called
           Fujitsu tech support and they told her the nearest service center,
           which promptly declared the problem "not covered under the warranty"
           and charged her $13 for parts and $185 labor.
           Coincidentally, another co-worker had a problem with his Toshiba.
           It turned out it was the same place that did repairs, and they
           determined it was a bad CPU fan, that it was covered under warranty
           and they also told him he was using a 3 Amp AC adapter when
           it should have been a 5 Amp and it was probably causing his
           heat problems.  This place is in Venice, CA -- Galaxy Computer
           Center or something.
        \_ buy a new laptop since they're cheap now. Or if Compaq is a
           cool company, they offer parts, so you can fix it yourself.
           I try to only deal with Toshiba and IBM and even then, only
           with the higher-end business laptops -- better service/quality.
           \_ Glad you're made of money, but I'm not.  A laptop with the
              features I need costs well over $1000.
                \_Since the display is probably the single most expensivve
                  part of your laptop, you are going to need to bite the
                  bullet and shell out some cash
              \_ Wow, glad you are made of money. I'd be happy
                 to even have a laptop, broken screen or not.
        \_ It's still under warranty, right? Call Compaq. They'll
           probably tell you what's the best "authorized service center"
           to send it to.
2025/04/04 [General] UID:1000 Activity:popular
4/4     

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